Privacy Policy

Last updated: February 2024

1. Introduction

SAM HEALTH SERVICES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

  • Name, email address, phone number
  • Address and location data
  • Date of birth and gender
  • Medical test history and results

Automatically Collected Information

  • Device information and IP address
  • Browser type and settings
  • Usage data and preferences

3. How We Use Your Information

We use the collected information for:

  • Processing and managing your test bookings
  • Communicating test results and health information
  • Improving our services and user experience
  • Sending important updates and notifications
  • Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. Your health data is stored in compliance with applicable healthcare data protection regulations.

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • NABL certified partner laboratories for test processing
  • Healthcare providers with your consent
  • Legal authorities when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

7. Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13 without parental consent. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Us

For questions about this Privacy Policy, contact us at:
Email: contactandsupport@samhealthservice.com
Phone: +91 73099 30118